Privacy Policy
Last updated: 6 September 2025
At Conscious Community (“we,” “our,” “us”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our event management and ticket booking services through https://consciouscommunity.org.uk/en (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
1. Who we are
Our website address is: https://consciouscommunity.org.uk/en.
We provide an online platform for event organisers to list events and for users to book tickets.
2. What personal data do we collect
We may collect the following information when you use our Website:
Account details include name, email address, password, and contact information.
Booking details: events booked, ticket purchases, and payment method (processed by secure third-party providers).
Payment information: We do not store your full card details; payments are handled securely by our payment partners.
Comments and reviews: information you share publicly on event pages.
Technical information: IP address, browser type, device information, and cookies are collected for security and performance purposes.
Organiser data: if you list events, we may also collect event details, venue, and ticket pricing information.
3. Comments and reviews
If you leave a comment or review on an event page, we collect the data shown in the form, your IP address, and browser user agent string to help detect spam.
An anonymised string (hash) from your email address may be sent to the Gravatar service to check if you are using it. After approval, your profile picture (if any) may be displayed publicly with your comment.
4. Media uploads
If you upload event images or promotional content, please avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download and extract location data from uploaded images.
5. Cookies
We use cookies to improve your experience:
Login cookies: saved when you log into your account.
Booking cookies: to remember your selected tickets while you complete your purchase.
Preferences cookies: to remember your settings (e.g., language or display options).
You can disable cookies in your browser settings, but some features of the Website may not work properly.
6. Embedded content from other websites
Event listings may include embedded content (e.g., videos, maps, or articles). Embedded content behaves the same as if you visited the other website directly.
Those websites may collect data, use cookies, and track your interaction if you are logged into their service.
7. How we use your data
We use your data to:
Provide ticket booking and event management services.
Process your payments securely.
Send booking confirmations, reminders, or updates.
Support event organisers in managing their attendees.
Improve our Website and services.
Prevent fraud, spam, or misuse of our platform.
8. Who we share your data with
We only share your data when necessary:
Payment providers (to process your transaction).
Event organisers (to give them attendee lists and ticket details).
Service providers (IT, hosting, security, analytics).
Legal authorities (if required by law).
We do not sell your personal data.
9. How long do we retain your data
Account information: kept while your account is active.
Ticket purchases: retained for financial and legal compliance (usually 6 years).
Comments/reviews: retained indefinitely unless you request removal.
Technical logs: kept for security and troubleshooting, usually up to 12 months.
10. Your rights
You have the right to:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data (except where we must keep it for legal reasons).
Withdraw consent where processing is based on consent (e.g., marketing emails).
Object to certain types of processing, such as direct marketing.
To make a request, please contact us at [Insert Contact Email].
11. Data security
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
12. International transfers
If we transfer your data outside the UK or European Economic Area (EEA), we ensure that safeguards (such as Standard Contractual Clauses) are in place.
13. Where we send your data
Visitor comments and bookings may be checked through automated spam detection and fraud prevention services.
14. Changes to this policy
We may update this Privacy Policy occasionally. Changes will be posted here with a new “Last updated” date.
15. Contact us
If you have questions about this Privacy Policy or your personal data rights, please contact us:
? Email:consciouscommunityuk@gmail.com
? Address: London, England